Privacy Policy
This Privacy Policy describes how backwoodsbycandlelight.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@backwoodsbycandlelight.com or by mail using the details provided below:
P.O. Box 371002, Reseda CA 91337, United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
- Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor.
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Order information
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal payment or any other payment method we offer) email address, and phone number.
- Customer support information
- Purpose of collection: to provide support based on your individual customer transaction.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal payment or any other payment method we offer) email address, and phone number.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal payment or any other payment method we offer) email address, and phone number.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Reporting and Analytics
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us at info@backwoodsbycandlelight.com or by mail, P.O. Box 371002, Reseda CA 91337, United States.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.Our Mission
To help people slow down, connect with nature and themselves, by creating intentional moments of comfort and peace in any space.
Core Values
Sustainability
Quality
Craftsmanship
Non-Toxic Fragrances
Beauty in Simplicity
Sensory Storytelling
Connection to Nature
Consistency
Clean. Conscious. Rustically Sophisticated
Luxury fragrance without toxins, fillers, or overwhelm.
Phthalate Free
Paraben Free
Sustainable
Zero-waste packaging made of linen bags with hemp strings
Hand Poured
In small batches, with love.
"I love this scent! It sets such a grown and sexy vibe. Even when it isn’t lit, I love smelling it as I walk past, and the packaging sets a sophisticated tone too. Perfect for any room, but I keep it in my bedroom. I highly recommend Rogue! I absolutely love it. I also appreciate the care taken to package the candles along with company history/inspiration and detailed instructions to get the best use out of the candle." ~ Ayesha
"I am OBSESSED with my scent!!! Backwoods is such a deliciously sinful delight. You can really smell the amber and tobacco with that vanilla scent and a little goes a long way! It has this unisex smell but I do feel it has a feminine mystical aura to it. Each candle, room spray, and scent is incredible but I will always love the body roll perfume. I highly recommend and will return for more items!" ~ Yuliya Eydelnant
"Backwoods by Candlelight is my absolute favorite scent purchase to date, and let me tell you, it smells like the boyfriend I wish I had! This candle knows how to bring the heat and create an ambiance that's hotter than a summer romance. The combination of mysterious woods and captivating scents is like a secret getaway in my own living room. It's like a saucy adventure that leaves me longing for more with every flicker. If you're ready to turn up the sass and add a touch of seduction to your space, Backwoods by Candlelight is the only way to go. Get ready to unleash your inner candle connoisseur and let this scent work its enchanting magic. You won't be able to resist its sassy charm!" ~ Lashana
"MY.., MY.., SUCH A WONDERFUL, PLEASANT, AEROMATIC, DELIGHTFUL FRAGRANCE, SUNDAY LAUNDRY IS.. THIS NEEDS TO BE WHAT ALL LAUNDRY SMELLS LIKE! WONDERFUL.. THANK YOU FOR SUCH AMAZING MOMENTS.. IT'S A MUST TO EXPERIENCE!" ~ Dora
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FAQs
What makes Backwoods by Candlelight candles non-toxic?
Our candles are thoughtfully crafted using clean-burning wax, non-toxic fragrance oils, and natural wooden wicks. We never use parabens, phthalates, or harsh additives, only ingredients chosen to support a safer, more intentional burn.